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Resolving MIME type errors (document management)

I get the following error when uploading files into COINS: Extension docx MIME type application/vnd.openxmlformats- officedocument.wordprocessingml.document denied

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Written by Denisa Badarau
Updated over 2 months ago

When files are uploaded to COINS, the system analyses the file to determine the MIME type and matches it against a list of types that are permitted.

File types with the same extension can return different MIME types, which can result in an error if the type is not in the list of permitted values. To check that list:

  1. Go to Document Management

  2. Click Setup

  3. Select Setup Maintenance

  4. Click MIME Types.

  5. Click Add and enter the file extension and MIME type as required.

  6. Click Save.

To overcome the MIME type error, the value must be added to the permitted list of values.


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Note: Multiple MIME types can be added for each file extension by adding a number to the extension - txt1, txt2, txt3 for example.

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