COINS continually makes changes to improve the performance of the software. Part of this drive is to remove the need for repetitive reads on data that is rarely changed.
This means that there are some types of data which are read once, on start up, and cached for use by the system. Changing this data may therefore result in the change NOT being picked up until after the system is re-started.
This includes:
Fix Installation.
Update of any COINS Vault settings.
Update of any System Module parameters (including PM Parameters).
System Module Configuration (e.g Terminology, Field Access, Global Search).
Module Essential Parameter Configuration.
It may seem that the configuration change that you have made could not affect particular processes, and that may be true, but the only safe best practice advice is to restart all process after making any configuration change.
We always recommend that changes to any System Configuration should not be undertaken on a LIVE environment during normal working hours and that any change should be fully tested on a Non-Live Environment prior to being implemented on Live.
Guidance for restarting the system
Refresh the application server agents
Stop and start all Background Processes.
Stop and start all ESB Processes.
Stop and start all COINS Analytics Extract Processes.
Stop and start MS Graph and MS Exchange Replication.
Stop and start the report agents:
Choose Generator Status from the Report Status Options menu.
Click Open, untick the On box, and click Save.
Wait for all the processes to complete and quit. The number of report agents shown should reduce to zero.
Start the agents by ticking On.
Only if a report agent fails to stop in a timely manner then go to disconnecting it.