The purpose of this document is to assist in the configuration of Coins ERP+ to enable use of mobile Customer Care application. The configuration and setup should only be implemented once the M1x Integration Guide has been followed and completed which is a pre-requisite to the mCare configuration. The mCare configuration must be completed before UAT/LIVE deployment of mobile application to end users.
This document is intended to provide full instructions for the necessary setup required for mCare application. Furthermore, it may describe additional Inspection/Customer Care module setup that are client specific. This document is not finalised and any of the information below is subject to change.