You can get support for Coins via the MyAccess Portal, which gives you 24/7 access to the Access Digital Assistant and direct contact with the support team.

The MyAccess Portal provides a new way to get help, including the 24/7 Access Digital Assistant.

Start a request in the Access Digital Assistant.

Select a product from the list.

Select Coins from the list to access the support chat.

Ask a question in the Access Digital Assistant.

If you cannot find what you need, ask to speak to a human agent.

The support team will create a ticket as needed.