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Getting Support

How to get help and Support from the Coins team

Updated over a week ago

There is a new way to get Support for Coins accessed via the MyAccess Portal

Find the details below πŸ‘‡

How to get Support from the Coins Team

We have released a brand new and improved way to get help. It all starts with the MyAccess Portal and the new 24/7 Digital Assistant.

Initiate a request with the Digital Assistant.

Choose select a product...

...choose Coins from the list and you will have access to the support chat.

Ask a question of the Digital Assistant

Not finding what you need? Ask to speak to a human agent.

Tickets will then be created as needed by the Support team.

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