Super Administrator Privileges allow you to perform certain sensitive tasks in Coins ERP+. These include:
Updating SC Definitions (when in use on subcontracts)
Updating CS Definitions (when in use on contract series)
Changing GL account structure
Authorising an override of Irish PL and SC payments
Running toolbox functions.
You can only request super administrator privileges if you are already logged in as an administrator. To request super administrator privileges you need to contact Coins ERP+ support and obtain a single-use passkey. For security purposes, to request the passkey you need to contact Coins ERP+ Support. If you are using the Access Digital Assistant support chat, you can share the first few characters of your passtoken with the support agent in the chat and they will provide the passkey directly.
An administrator user is one whose user ID is listed in the Administrators field in Module/Licence Maintenance.
Coins staff can also log in as administrators using the special Consultant Login procedure.
Requesting Super Administrator Privileges
From the User Menu, select Super Administrator Privileges.
The Super Administrator Privileges option is only available if you are logged in as an adminstrator.
User Menu
The Super Administrator Privileges screen is displayed. This shows a passtoken and the Passkey field.
Super Administrator Privileges Screen
Contact Coins ERP+ Support to request the passkey. Quote the first few characters of the passtoken shown on screen. If you are using the Access Digital Assistant support chat, share the characters with the support agent in the chat — they can provide the passkey directly without you needing to contact a separate support channel.
In the Passkey field, enter the passkey provided by Coins support.
The passkey is case-sensitive. The passtoken is valid for five minutes; if you do not enter the corresponding passkey within five minutes, you need to refresh the screen to get another token.
Click Next (
).An alert shows that you have been granted super administrator privileges.
The super administrator privileges last until the session ends.