VAT FAQ | Coins Help Centre

Question	Answer
I have been issued with a license for VAT Workbench, how do I install it?	How to load a COINS License
Can we duplicate a VAT number on the Workbench in setup?	No.
How do I amend the From & To Date - Where's is it coming from?	From Date can only be amended from the first return. The To Date can be amended from the VAT Registration.
Our Ref & Your Ref -	Our Ref is free text, Your ref - will be a 4 digit code from HMRC for VRN that are registered for MTD.
Can we have a Desktop for VAT -	Yes Speak to your System Admin.
What happens if we create a return whilst having an existing return?	It will refresh the existing return with additional transactions. Can only have one open return per registration at a time.
Can we change from Manual to Auto Submission after running a manual return?	No once return has been submitted it cannot be resubmitted.
What is adjustment column for?	The Adjustment allows VAT items not on the COINS transactions to be included in the return, so for example non-COINS items or initial adjustment when first using the VAT workbench
The intercompany VAT journal shows incomplete what do I do?	then contact your Financial Accountant and check the intercompany configuration and setup, (post a standard intercompany journal as an initial check)
Where can I see EGOV Errors?	System – EGOV submission summary or Report Spooler
What do the Ticks boxes on the VAT codes mean?
How to exclude a sector from the VAT Return?	See topic on sector setup..
What’s the OLD METHOD of Processing a VAT Return?	Go to VAT MODULE– Admin – Create Return.
The VAT Return is stuck in submitting?	Raise a Remedy call and there is a vatHMRCreset.p command support can run from Coins+ menu using [.]
Why are Audit Numbers not in sequence?	Where Multiple VAT Registrations are in use VAT audit numbers are assigned from a company table this used the next available number. Audit numbers are not linked to individual VAT Registrations.
How do I see reports for audits completed using old method?	Reports can be run with old Audit numbers and tick recoverable amounts
In Sector Maintenance the VAT details are not visible – what do I do?	The VAT details are only visible when a VAT registration is in place.
The VAT transactions are Missing Sectors how do I add these? –	Contact Support to run regenerate sector utility
In the VAT Module > Global Company Configuration the Sector columns is missing how is this added?	This is only visible when registrations are set up and added.
Is April 2019 the date for the last return in the existing portal?	Businesses within the scope of MTD for VAT will need to comply with the new submission rules for VAT-return periods starting on or after 1 April 2019. For example, if your business submits VAT returns for calendar quarters, you will need to comply with the MTD rules for the period ending 30 June 2019 onwards.
Can VAT returns be consolidated?	Yes - fom11-09 with the JAN19 Service Pack
How is VAT journal summarizing data?	By Company /Sector/VAT code
We use +menus; is there an impact?	If +menu are in use and ask your COINS administrator to update
How do I know VAT return has been submitted?	Confirmation will be sent from HMRC to COINS – View reports. Check the .GOV portal
We are currently not creating VAT returns in COINS how do we migrate to the VAT workbench?	To commence using the VAT Workbench, all existing transactions will need to be stamped with a VAT audit number. COINS recommends creating a VAT return for each of the previous financial year, and then a return for each VAT period in the current financial year . For further assistance please contact the MTD team.
We have some non-UK VAT codes – how will these be stamped?	Please contact the MTD team for details on how to Stamp and clear.
We have transactions with no sector, that are not getting stamped	Ensure "included the non-sectorised transactions" box is ticked
We have items with future dates entered in error – how will these be resolved?	Please contact the MTD team.
How do I prevent PL Invoice errors?	Invoice dates are controlled by PL parameter INVDATE. This is an allowable range for invoice dates and prevent / warn if future dates being entered.