In order to match a credit note to an order, you need to create a credit balance line.
Processing a credit note (example):
Raise an order for £100.00.
Purchase Order
Invoice arrives for £150.00. It cannot be fully matched to the order, and cannot be costed.
Matching Tab
Request a credit note from the supplier for £50.00.
Adding a Credit Note
When entering the credit note, from the details screen select the Enter Credit Amount With Balance Line option.
Coins ERP+ automatically matches the credit note to the credit line, and a credit balance line is also now available for any invoice that relates to the order.
Enter Credit Amount with Balance Line
Return to the invoice and match it to the order and the credit balance line.
Matching Tab
You can now post the credit note and invoice.
Matching Tab with Matched Invoice and Credit Note Lines
Parameters
PO/CTCRNBAL - Create balance line when matching Credit Notes







