Locate and open the mCare application from the application menu. The Login page will be displayed where the user will need to enter their User name & Password.
First the user will need to configure the application which they can do by tapping on the setting icon on the top-left of the screen.
From the setting menu, the user will be able to configure the application settings.
‘Master Host’ is an editable field and will need to be set before the user can begin to use the app.
‘Domain’ is also an editable field and will need to be set and pointing to the correct domain.
If the user taps on ‘Update Frequency’ they will be able to set the refresh rate of the app.
If the user taps on 'Clear Stored Data', the app will clear the data that is stored locally on the device.
If the user taps on Clear Buffered Submissions, the app will remove all pending submissions.
‘Version’ is not editable field and will always display the current version of the application.
If the user inserts incorrect details or if nothing is entered, the following alert messages will be displayed.
An error alert will be prompted if there is no internet connectivity or if the device has not been configured correctly.
Selecting KCO
Once the internet connection is active, the user is then authenticated. This will result in successful log on and subsequently the ‘Menu’ screen is displayed.
The user will then be prompted to select the KCO that they wish to work on and then confirm their action (Cancel or OK).
