From the Visit List screen, the repairs task visit card will display the following:

When the operative taps onto the repairs visit, they will be taken to the visit "Details" screen where they can view the following:

If the data is available in Coins ERP+, then the app will display the following site information and contact details:

Tapping on the site address will launch the navigation app from the device.

Tapping on the contact's number will launch the device's default phone application. If the user has more than one phone application, the app will prompt the user to select which application they would like to complete this action with.

Once the user taps onto the Tasks tab they can see the following task details:

The "Plot HISTORY" tab will display a list of issues that have been assigned against the task.

Each historical repairs task will contain the following details if captured during the visit:

From the "On Route to Site" screen, if the operative has no access then they can log this on the mCare application by selecting "No Access".

Tapping on "No Access" will take the user to the No Access screen where they must enter notes, as this is a mandatory field.

After the notes have been entered the operative will be prompted to confirm their action, Selecting "No" will show the "No Access" screen and selecting "Yes" will send the back to Coins ERP+ and the visit will be removed from the "Visit List" screen.

Tapping on the navigation icon for the visit, will prompt mCare to launch the default navigation app used by the device. When the operative is at their destination and selects "On Site", the application will launch the "Health And Safety" screen.

When the operative selects "On Site" from the "On Route to Site" screen they will be shown the "Health And Safety" form (if set up and configured to do so).

If the operative has not passed the "Health And Safety" form, they will be alerted that they have failed the Heath and safety survey and will not be able to proceed.

The operative can either tap "Yes" which will close the task from the device or the operative can select "No" which will allow them to return to the survey to amend any details that may have been entered incorrectly.

Once the operative has passed the survey, they will be able to proceed to the "Actions" screen.

From the "Actions" screen the operative will first see the Issues tab, they can also swipe across to the "NOTES", "SIGN" and "COMPLETE" screens.

The hamburger menu will always be displayed in the top-left corner of the screen, this will give the user the ability to navigate their way to alternative screens.

From the above example there are 3 issues. The issue with the reference number 120 is the issue that came from Coins ERP+, the two additional issues were added from the device during the visit.

We can see the 3 different colours (blue, grey and green).

Tapping on the issue that came from Coins ERP+ will display the issue details. This screen will contain the following information regarding the issue:

The operative will also be able to capture photo's against the issue in a similar fashion to inspections.

Tapping on the green add issue button will load the "Add Issue" screen. Similar to adding an issue from an inspection when failing an item, the operative will need to enter the following details:

The operative can also add photos against the issue, save or discard the issue.

Tapping on the back or the cancel ("X") button will display the following message, where they need to confirm their action before proceeding.

If the issue is added it will appear on the "Actions" screen where the operative will have the option to delete it.

The user can continue to add additional issues.

Swiping left or tapping onto the "NOTES" tab will take the operative to the "NOTES" screen.

Notes are not mandatory

Tapping onto "Visit Notes", the application will launch the on-screen keyboard and text field, allowing the operative to manually enter their notes which will be saved against the visit.

By tapping "Cancel" the application will remove any notes that were entered, tapping "OK" will save the notes entered against the visit.

Tapping on Logout will log the operative out of the device. The operative will be prompted to confirm this action.

Tapping on "Info" from the main menu will show General setting and Configurations.

The General settings will show the following:

The configuration section will display a list of configurations that have been set in Coins ERP+.

From the Visit List screen, if the operative swipes down on the screen, the reload icon will appear and start to rotate. This indicates that the mCare app is fetching data from Coins ERP+ e.g. updates/ new visits.

If no updates are available then the Visit List screen will remain the same. If there any updates then the operative will be notified.