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Creating an Issue

  1. Tap the plus button A white cross in a black circle

Description automatically generatedon either the Issues or Tasks list to open the Create Issue screen.

  2. To add a photo of the issue, tap Add Attachments. Select Camera to open your camera and take a photo or select Library to choose a photo from your camera roll. You can add multiple photos if you wish. You can annotate the photo using the arrow, pencil and circle tools if necessary.

  3. Complete the fields as follows. The mandatory fields are marked with a red asterisk.

Select Template

If issue templates exist for this contract, you can select one if you wish. Selecting an issue template will automatically fill most other fields with the values from the template.

Enter Subject

Enter a short description of the issue. This will be displayed in the Issues list.

Select Priority

Select a priority to indicate how urgent the resolution of the issue is.

Reported by

This is the person reporting the issue. It is auto filled with your name, but if you are reporting the issue on behalf of someone else you can select them from the list.

Issue Owner

Select which user will be the issue owner. This is the person who will be responsible for reviewing tasks related to the issue and eventually closing the issue.

Select Distribution

Select which distribution lists, if any, you would like to attach to this issue. If you attach a distribution list, everyone on that list will receive email updates whenever the status of the issue changes.

Assign Task

Tap to open the Tasks screen and begin creating a task linked to this issue. See Creating a Task for further instructions.

Due Date

Enter the due date for the resolution of the issue.

Type

Select which issue type best describes the issue.

Cause

Select the cause of the issue from the list.

Private

Tap the switch if you wish to mark this issue as private. Private issues are visible only to the issue owner, the reporter of the issue and anyone assigned to a task linked to the issue.

Description

Enter a more detailed description of the issue if necessary.

Schedule Impact

Tap the Schedule Impact field and select the most applicable option, then enter the number of days (if any) by which this issue will delay the overall build schedule.

Cost Impact

Tap the Cost Impact field and select the most applicable option, then enter the cost of fixing the issue (if any).

Critical Path Impact

Tap the switch to mark this issue as Critical Path Impact if the issue will prevent further work being done on the plot until it is resolved.

  1. Tap CREATE ISSUE to save the issue.

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