If you hover over the Access Button in Access Evo and the cursor changes to a prohibited sign, you cannot click through to your products. This is usually caused by outdated cached data or cookies stored in your browser.
First, open a different browser and check whether the Access Button works there. If it works in another browser, the issue is specific to your original browser, and clearing its cache and cookies resolves it.
Clear cache and cookies in Google Chrome
Open Google Chrome.
From the top right, click the vertical three dots.
Click History, then click Clear Browsing Data.
Select the required time range. To remove everything, select All Time.
Select the checkboxes next to Cookies and Other Site Data and Cached Images and Files.
Click Clear Data.
Clear cache and cookies in Microsoft Edge
Open Microsoft Edge.
Select the Settings and More menu, shown as three dots in the top right.
Select Settings.
Select the Privacy & Security tab.
Click Choose What to Clear.
Select the checkboxes next to Cookies and Saved Website Data and Cached Data and Files.
Click Clear.